EALSS academy

Welcome to the course!

1.1 Foundation for Six Sigma and Lean

1.2 Value and Goals of Lean Six Sigma

1.3 Relationship between Lean and Six Sigma

1.4 Business processes, systems, and stakeholders

1.5 Six Sigma and Lean Application in Manufacturing

1.6 Six Sigma and Lean Application in Service

1.7 Choosing the Right Improvement Methodologies

1.8 Choosing Lean and other Improvement Methods

1.9 Aligning Goals to Organizational projects

1.10 Exploring Stakeholders Roles and Responsibilities

1.11 The Qualities and Qualifications of Black belt

1.12 The value of Strategic Planning in Lean Six Sigma

1.13 Hoshin Kanri Portfolio Analysis and Architecting

1.14 Using Strategic Analysis tools for Lean Six Sigma

1.15 Enterprise Leadership Role in Six Sigma Deployment

1.16 Six Sigma Deployment, Change and Resistance

1.17 Facilitating and Managing organizational change

2.1 Six Sigma Stakeholders and Project

2.2 The Impact on Stakeholders

2.3 Understanding Benchmarking

2.4 The types of Benchmarking

2.5 Using Benchmarking in Six Sigma

2.6 Balanced Scorecards and KPIs

2.7 Customer Loyalty, Leading and Lagging Indicators

2.8 Calculating Revenue Growth, Market Share and Margin

2.9 Conducting a Cost benefit analysis

2.10 Calculating Return on Investment (ROI)

2.11 Determining Net Present Value (NPV value)

3.1 Team types, their applications and constraints

3.2 Team Responsibilities and roles

3.3 Recommendations for Six Sigma team selection

3.4 Critical factors for Six Sigma team success

3.5 Ensuring Six Sigma team success

3.5 Virtual team challenges

3.6 Distinguishing Motivation Theories

3.7 Recognizing Motivation Techniques

3.8 Identifying team leadership approaches

3.9 Facilitating team through stages of development

3.10 Creating communication plans

3.11 Choosing Communication tools

3.12 Team behaviour

3.13 Resolving conflicts

3.14 Team meeting managements

3.15 Decision Making tools for teams

3.16 Needs Assessment and Training Plans

3.17 Delivery of training

3.18 (video not working)

4.1 Voice of the Customer Strategy

4.2 Segmentation of Customers for projects

4.3 Selecting Customer data collection methods

4.4 Reliability and Validity in data collection

4.5 Determining a Customer's Requirements

4.6 CTX requirements and SIPOC

4.7 Business Cases and Problem Statements

4.8 Project Scope Determination

4.9 Project Goal Statements

4.10 Project performance Measurement

4.11 Project Performance Review

4.12 Project Progress Tracking

4.13 Analytical tool selection

5.1 The cause and effect matrix

5.2 Process cycle efficiency and Work in process

5.3 Value Flow and Takt time

5.4 Spaghetti Diagram, Gemba walks, and Process maps

5.5 Value Stream Map and Analysis

5.6 Types of Data

5.7 Measurement tools

5.8 Measurement scales and statistical tools

5.9 Sampling Methods

5.10 Data collection Plans

5.11 Methods of data collection

5.12 Measurement system and errors

5.13 Calibration and Traceability

5.14 Correlation in Measurement systems

5.15 Bias calculation

5.16 Linearity and Stability

5.17 Gage R & R studies

5.18 Enterprise Performance Measurement

5.19 Service Industry Measurement Systems

5.20 Types of descriptive statistics

5.21 Frequency distributions and Cumulative Frequency

5.22 Histograms and Probability plots

5.23 Bar charts, Box plots and Run charts

5.24 Scatter diagrams and Process parameters

5.25 Statistics and the Central Limit Theorem

5.26 Tools for reaching valid statistical conclusions

5.27 Probability, Combinations and Permutations

5.28 Discrete variable probability distributions

5.29 Continuous variable probability distributions

5.30 (video not working)

5.31 Binomial and Hypergeometric distributions

5.32 Chi-square, student's t and F distributions

5.33 Process specification and performance

5.34 Process capability and process performance indices

5.35 Process capability studies

5.36 Short term and Long term capability

5.37 Non-normal data process capability

5.38 Attribute data process capability